Consumer Complaint Detail

FORD / MUSTANG CONVERTIBLE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005029555 Incident Date: Jun, 25 2005
Consumer's City: ANTIOCH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG CONVERTIBLE Model Year: 1998
Vehicle Involved in a Crash: Yes Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP4448WF Date added to File: May, 23 2021
Date Complaint Received: Aug, 04 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 15 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: when making a right turn at a speed of about 20-25 mph the steering wheel kept turning but the wheels were not moving. this was the first time anything like this happened. this caused the consumer to hit a parked car. the car was extensively damaged, but has not been totaled by the insurance company. insurance company instructed a mechanic to inspect the steering wheel, it was noted there was problem with the shaft which broke and therefore caused the accident. the mechanic said he had never seen anything like this before. it was noted by the mechanic, and the insurance company as a defective steering on the car involving the shaft. mechanic said he must repair vehicle to determine if there was other issues within the steering or suspension. as of yet no repairs have been made. *ak the consumer stated he and the owner of the other vehicle did not think it was necessary to file a police report since the damage was minimal. *jb