Consumer Complaint Detail

ACURA / TL / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005029572 Incident Date: Jun, 15 2005
Consumer's City: MILWAUKEE Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: TL Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:lever and linkage:floor shift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 19UUA56842A Date added to File: May, 23 2021
Date Complaint Received: Jul, 18 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 02 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the vehicle 2002 honda acura 3.2 tl type s, there had been a recall on the transmission concerning the second gear. consumer took vehicle to the dealer the first time they repaired it. the vehicle was fine for a little while and then the problem recurred. he took it back to a dealer, and they repaired it again. they repaired the recall three times. the fourth time a dealer told the consumer that he could not hear the problem with the vehicle. he told the consumer, that maybe they just switched it the last three times to make him happy. the part was still under warranty because every time the part was replaced it got an extended warranty for 100,000 miles. consumer contacted the manufacturer, who told him to take vehicle to the dealership. and then the acura representative refused to see consumer. the first dealership that did repairs was acura of brookfield 191800 west bluemound road brookfield, wi 53045 262-785-1918. the second and third was acura of libertyville 1620 south milwaukee ave. libertyville, il 847-680-7333, and the fourth was david hobbs honda 6100 north green bay ave. glendale, wi 53209 414-352-6100, and this was the same dealer where consumer purchased vehicle. *ak