Consumer Complaint Detail

GOODYEAR / EAGLE / 9999

M6A9CMWR1403

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005029575 Incident Date: Jun, 14 2005
Consumer's City: DIBERVILLE Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: Goodyear Tire & Rubber Company
Model Name: EAGLE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1N4BA41E64C Date added to File: May, 23 2021
Date Complaint Received: Jul, 18 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 22 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In september 2004 i took my 2004 nissan maxima in for some warranty work, and scheduled maintainence. i advised that my front end felt funny, i eventually had to bring it back in for the skyroof recall and again advised that the car still felt rough, i was advised it was just from the tire rotation and would eventually smooth out, it never did. the skyroof started leaking and it took three more trips to get it fixed, every time i took my car in i told the service dept. that the car still felt rough. on june 15, 2005 i took my car back in for the 30,000 mile maintainence. the service dept. called and said all four of my tires were coming apart on the inside sidewall, the tires were actually splitting the entire circumfrence of all four tires. they said they had never seen tires split like that. the service dept. called goodyear and were told they were having a few problems with those tires and would sell me new ones for $900.00 the dealer declined that price and goodyear came up with a price of $550.00 for new tires i was called and told of the final price and advised the dealer i would be contacting an attorney. then dealer then called me back and said they had a set of tires and rims they would sell me for $400.00 i agreed because i was leaving for a trip to indiana the next morning. the tires that they put on my car were the same exact goodyear eagle rs-a p245/45r18 that were defective. my husband called a friend at a local tire dealership and was told they were seeing alot of those same problems with the goodyear eage rs-a. i cannot believe that a company would endanger the lives of the very consumers that buy and trust their products to be safe. i sent a letter to nissan north american consumer affairs dept on june 20, 2005 documenting all the problems, and have had no response so i have turned to you for some guidance as to my rights to be warned and protected when they know there is the potential for diaster with their product.