Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005029866 | Incident Date: Jul, 20 2005 |
| Consumer's City: | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MELM75W5VX | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 20 2005 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 24 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt: the consumer received a customer satisfaction notice, 04b26 on 1997 mercury grand marquis. it stated the rear brake tube may abrade and leak under the front seats. there was no recall for this vehicle. consumer called the dealership to have repair work scheduled. on the way out of the driveway to get the vehicle repaired the brake line burst. when the vehicle was taken to the dealership consumer was told that the brake line did not brake where the notice had stated, and it was not covered. also was told the brake lines were rusted. the service manager told consumer they would discount the work. ford motor company was notified, and they stated that they could not help consumer because there was no warranty.*ak |