Consumer Complaint Detail

DODGE / RAM 2500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005029904 Incident Date: Feb, 07 2005
Consumer's City: CATAWISSA Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Power train:automatic transmission:lever and linkage:column shift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28C54G Date added to File: May, 23 2021
Date Complaint Received: Jul, 20 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 28 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: on a couple of occasions vehicle was running and it popped into reverse. second time this happened wa son february 8, 2005, a trailer was attached to vehicle. while at store, pacific feed store 554 east osage, pacific, mo. 63069 vehicle popped into reverse. trailer jackknifed and caused damage to the side of the vehicle above the rear passenger side wheel and tailgate. no police report on incident because no other vehicles were involved. dealer told consumer to have truck serviced, consumer done so immediately, then contacted manufacturer. dealer found problem with linkage for transmission. dealer repaired problem. manufacture rwas supposed to send an inspector to inspect vehicle. when inspector called consumer to schedule an inspection, consumer gave a time for inspection, then inspector called back and told consumer that he had received an e-mail from manufacturer that stating he was to do nothing further with consumer's vehicle. manufacturer then contacted consumer by mail, stating that since vehicle was repaired they could not adequately access the claim, and based on this information, they were denying consumer's claim.*ak