Consumer Complaint Detail

SUZUKI / DR350SE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005029969 Incident Date: Jul, 21 2005
Consumer's City: WATERFORD Consumer's State: MI
Vehicle Transmission Type: MAN Manufacturers Name: Suzuki Motor USA, LLC
Model Name: DR350SE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JS1SK42A4X2 Date added to File: May, 23 2021
Date Complaint Received: Jul, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 1 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I'm hoping you cover motorcycle recalls. this is a problem i discovered on my '99 suzuki dr-350se (street legal dirtbike). the website which discusses the defect in detail is located at : http://www.kientech.com/toppage1.htm kien tech engineering is a performance shop specializing in suzuki 350/400 dirtbikes. apparently, they have contacted suzuki about his issue. i have not had a failure of this kind. but i would certainly think a recall is in order if this claim is true. the results of this failure is engine seizure and possibly death. i will copy kein tech's description of the problem: dr350 crank shaft failure alert explained the subject that i want to cover is the dr350 concerning failures of the engine due to a hole in the crankshaft that is suppose to lock the drive gear for the counter balancer to the crankshaft. this indexing hole is supposed to be drilled just deep enough to keep the locking pin that is pressed into the counter balancing drive gear from escaping. well some where some one at the crank factory is drilling this hole clear through the right crank half. this allows the locking pin to move into the crank if its press fit happens to be marginal. when this happens to a point of escaping the drive gear the crankshaft and counter balancer are no longer timed the rod hits the heavy counter balancer weight and blows it right out the front of the engine. this destroys the cases, counterbalancer, cylinder sleeve and crankshaft. i have also discovered that crank repair new part ( right crank half) are also affected with the through hole.