Consumer Complaint Detail

FORD / AEROSTAR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005030041 Incident Date: Jun, 14 2005
Consumer's City: TACOMA Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: AEROSTAR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system:starter assembly:relay
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FTDA14U6VZ Date added to File: May, 23 2021
Date Complaint Received: Jul, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1997 ford aero star van produced a puff of smoke from the steering column near the ignition switch. i took it to my mechanic whom checked the recall notices and found one resulting in an electrical overload short circuit and overheating in the steering column electrical components. when the key was turned off it subsides. since this occurrence the instrument panel has not worked and blew all fuses, the fuel pump does not turn on with the key after multiple attempts it engages some times. the ford dealer did the recall work but did not fix or examine the steering column or the components that burned or over heated as a result of the overload. [xxx] updated 07/19/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)