Consumer Complaint Detail

DUNLOP / SP SPORT / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005030047 Incident Date: Jul, 21 2005
Consumer's City: SUNNYVALE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: DUNLOP TIRE CORPORATION
Model Name: SP SPORT Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDBA22C44S Date added to File: May, 23 2021
Date Complaint Received: Jul, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Toyota sienna (2004+) awd models use run-flat tires since no spare tire is provided by toyota. these run-flat tires are defective in that they wear out exceedingly fast. mine are nearly worn out at 17k miles on my 2004 sienna. at a equipment and labor replacement cost of ~ $1600 for all 4 tires, this is unacceptable. if you search the internet, this is a well known problem with the siennas using run-flats. tires should not cost me $100 per 1000 miles driven. secondary issue with the tires is the safety. i have not experieced this problem, but other owners are stating that if the tire is cut, that it needs to be replaced immediately. because run flats are new, there are hardly any places in the u.s. that stock these tires, let alone having the special equipment to install them. you'll see many owners have resorted to buying regular tires for their siennas, then purchasing a spare tire and throwing it into the back of their van. this takes away from the utility of the van a great deal, since storage is a primary selling point of minivans. please investigate this issue. tires should last ~40k miles, and since these run flats are so expensive, replacing every 15k miles puts a huge cost on the owner that toyota never warned new owners. i would expect toyota to cover replacement cost of these tires until a suitable replacement is developed, or find a way to use regular tires and store the spare somewhere on the vehicle without taking up the advertised passenger storage space. thank you for your support and assistance, -brian armer