Consumer Complaint Detail

CHRYSLER / 300 / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005030135 Incident Date: Apr, 03 2005
Consumer's City: PALM DESERT Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: 300 Model Year: 2005
Vehicle Involved in a Crash: Yes Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3JA53G75H Date added to File: May, 23 2021
Date Complaint Received: Jul, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 20 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Sometimes, my '300 touring' (3.5 liter ho v6) just 'lunges' forward while i'm stopped at a stoplight for no particular reason. this has occurred on several occasions (about eight times now) whether my car is 'cold' and/or after it has 'warmed-up' for a while. sometimes, even with the brake pedal firmly depressed, it'll still 'lunge' forward...feeling as if my car will fly right through the intersection. on 04/04/05, while i was stopped at a stoplight behind another car, my car 'lunged' forward once again, but this time causing me to rear-end the vehicle in front of me...causing damage to the front of my car, as well as to the rear of the other. to make matters worse, i was actually enroute to my local chrysler dealer to have a 'recall notice' taken care of (for inappropriate gauge cluster readings). prior to the accident, i had advised my dealer about the possible transmission problem, but each time i was told that my car's complicated electronics/computer system was in fact actually just trying to get accustomed to the way that i drive, and that it would adjust accordingly. on the day of the accident and during subsequent visits, i also had my dealer try to determine the cause of and rectify this particular problem; however, each time, i was advised that either they could not duplicate the problem nor have they heard anything like this before. i have read on some chrysler 300 internet forums, that some others have also experienced this same problem, so, i'm now sure that my problem isn't just a unique incident after all. if anything, i would at least like to retrieve previously requested documentation from chrysler identifying the actual existence of this particular problem, so that i can present this documentation to my automobile insurance company. this incident has now tarnished my perfect driving record, as well as also forced me to now pay a higher insurance premium.