Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005030221 | Incident Date: May, 12 2005 |
| Consumer's City: WAYLAND | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:12v/24v/48v battery |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWMD23B0YP | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 24 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 27 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2000 v6 passat, which i have serviced regularly at a vw dealership. on march 25, 2005, the dealership performed a 60k mile maintenance check on my passat. this service included a check of my original vw battery. the battery readouts indicated that the battery was fine. on may 13, 2005 (mileage 61336), my battery completely exploded like a bomb when i went to restart my car after refueling at a petrol station. i contacted vw usa and they not only did not care about the situation but did not see that any resulting damage should be covered by them. ultimately, i paid for the new battery, my insurance carrier covered windshield replacement and my vw dealership covered the remaining damage to the vehicle. my dealership informed me that i was the 2nd customer to experience this problem at their dealership. |