Consumer Complaint Detail

MERCEDES BENZ / C CLASS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005030320 Incident Date: Jul, 22 2005
Consumer's City: REDONDO BEACH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: C CLASS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBRF61J14A Date added to File: May, 23 2021
Date Complaint Received: Jul, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 28 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was traveling on the freeway (approximate speed 60 mph) when i heard something hit the windshield of my 2004 mercedes c240. there was no immediate signs of damage. however, about 30 minutes later after i had made stop and later returned to the car i noticed a 12 inch crack in the windshield. i believe there is a serious design defect with the windshields in mercedes. a co-worker of mine has had to replace the windshield in her 2004 c320 mercedes twice within the past 18 months. the service reps have told her that this happens on the time, especially for commuters who travel the 91 freeway here in southern california. i would think that r&d would have done sufficient testing to ensure that a windshield could withstand contact with a rock or pebble.