Consumer Complaint Detail

CHRYSLER / CIRRUS / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005030344 Incident Date: Jul, 02 2005
Consumer's City: MEDFORD Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CIRRUS Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1C3EJ56H2WN Date added to File: May, 23 2021
Date Complaint Received: Aug, 17 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: May, 10 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: on july 3 the consumer's vehicle caught fire. the insurance company hired an investigator and they found it started on the lock on the driver's side door. the police and fire department were both called. the vehicle had not been in use for four hours. the fire originated on the upper front of the left door trim panel adjacent to the dash. the fire originated at the location of the power mirror and lock switches on the upper front of the door trim panel. it is evident that the fire was caused by a malfunction that caused high resistance heating in one of the switches. the exact switch that caused the overheating could not be determined because of the fire damage. *jb the following are incidents that occurred before the fire: the vehicle would take up to ten minutes before it would catch. the vehicle would lose power at times. the dealer replaced the solenoid which may have not of cured the problem. a few days after the solenoid replacement, the problem recurred. the dealer placed a new distributor in the vehicle and stated that the wires need to be replaced. *sc