Consumer Complaint Detail

FORD / EXPEDITION / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005030352 Incident Date: Jul, 21 2005
Consumer's City: PFLUGERVILLE Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:front underhood
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMRU17L3XL Date added to File: May, 23 2021
Date Complaint Received: Jul, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a '99 ford expedition and i developed a problem where i lost the brake and turn signal lights in my car. i replaced the fused and it immediately popped again. so i took it to my mechanic, and he looked at it. there was brake fluid up in the cruise control switch, all the way up in the cable harness (in the wires), and in the connector at the junction/fuse box. when he removed the cruise control switch, he discovered that the cruise control switch was the new switch and it sparked and it caught fire. luckily the flame was contained to just the switch and the mechanic was able to cut the switch out of the car and blow it out before the fire spread. he told me the car had to go to ford and he suggested that i not drive it, as it was a fire hazard. so it was towed. the ford dealership got in and investigated and they determined that i needed a whole new cabling harness because of melted wires and brake fluid contamination and that the price was going to be $500 and a new cruise control switch and fuses. i instructed ford to go ahead with the repairs and to save all of the old parts. ford said that because the cruise control switch had already been replaced, this vehicle was not subject to the recall despite the entire list of other coincidental failures that could have led to a fire and possible loss of life. i have no doubt that had the old switch still been in place, there would have been a fire already. as things were, my mechanic joe taylor, at taylor's automotive said it was just a matter of time before this one would go up.