Consumer Complaint Detail

BUICK / RENDEZVOUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005030424 Incident Date: Jun, 07 2005
Consumer's City: NORTH POLE Consumer's State: AK
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: RENDEZVOUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3G5DB03E23S Date added to File: May, 23 2021
Date Complaint Received: Jul, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 27 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a gm manufactured buick rendezvous in august of 2003. beginning june of 2005 the "abs" and "brake" warning lights started to activate simultaneously on numerous occasions while driving the vehicle. when this occurs the owner's manual instructs you to stop the vehicle and try to reset the alarms, if they do not reset you are to have the vehicle towed to the dealer to be serviced. when i did this the vehicle would not restart, this happened on at least 6 occasions, 4 times after a period of time the vehicle would restart. the other two times i had to have the vehicle towed. i have had the vehicle in the shop four times for over 30 days since the first incident. the ignition switch has been replaced and the bcm has been replaced twice, this has not corrected the problem. on the fourth visit to the dealer they did nothing and said that they had exhausted all known fixes. in my opinion there are very serious consequences to not having the problem fixed. i use this vehicle to transport my family which includes 3 children. we currently live in ak where gas stations or services are over 100 miles apart. it is unacceptable to have a vehicle that the brakes may go out or that the engine may not start. i have filed a complaint with gm, bbb, and nhtsa, and i am requesting that gm purchase my vehicle or allow me to trade it in for the amount currently owed.