Consumer Complaint Detail

CHRYSLER / CONCORDE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005030450 Incident Date: Jul, 19 2005
Consumer's City: WATERVLIET Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HD46R4YH Date added to File: May, 23 2021
Date Complaint Received: Aug, 18 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 27 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: consumer heard a knocking noise while driving or idling. took vehicle to a mechanic, who was unable to repair car because he did not know what the noise was. referred to a dealership, who had 3 technicians inspect the vehicle. it was suggested not to drive any further or the motor may blowout. a new motor was recommended. there was sludge in the engine and shavings in the oil pan. consumer was not exactly sure what the final diagnosis was on the motor, but remembered the sludge and shavings. contacted chrysler about the motor because the vehicle had been maintained regularly. chrysler returned consumer's call and stated they would pay 50% of the bill for the replacement of the motor. vehicle is in the shop for repairs now. *ak *nm