Consumer Complaint Detail

DODGE / DURANGO / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005030461 Incident Date: Feb, 21 2005
Consumer's City: ARLINGTON Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Y1WF Date added to File: May, 23 2021
Date Complaint Received: Jul, 25 2005 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Aug, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: contact stated both lower ball joints were replaced twice on vehicle. also, both front tires had to be replaced twice. the service dealer stated the tires needed replacement due to the failure of the ball joints. the first replacement occurred when the vehicle's mileage was at 27,280. the second replacement occurred at 43,908 miles. consumer stated front end was making a squeaking noise and was driving differently. consumer contacted manufacturer, and was sending the service receipts. there was a recall on different model year for this specific component, but consumer's vehicle was not included in the recall campaign due to vin. consumer did not have the complete address for the dealership where the vehicle was purchased.*ak repair receipts attached for ball joints. windshield sprayer sprays one side. connector repalced. front brake pads and rotors machined. *tt