Consumer Complaint Detail

CONTINENTAL / CONTINENTAL / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005030498 Incident Date: Jul, 21 2005
Consumer's City: STAATSBURG Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Continental Tire the Americas, LLC
Model Name: CONTINENTAL Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3AA63H55H Date added to File: May, 23 2021
Date Complaint Received: Jul, 25 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 20 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: contact went to dealership to have inspection done and the car. however,it did not pass inspection because the tires were unsafe because of their condition. this was a safety issue because the owner's manual advised the rotation tires every 3,000 miles up to 72 months. she has done that, but the tires were worn out. she called continental to get the tires from the warehouse. the ware house did not have any of the continental, contours plus tires. she placed an order for new tires, but it will be approximately 2 weeks before they will be in. she talked to a representative at continental, and he told her the tires were good until 60,000 miles. her car had 20,000 miles. she felt that people were being mislead by owner's manual as to how long tires will last.*ak