Consumer Complaint Detail

AUDI / A4 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005030501 Incident Date: Jul, 24 2005
Consumer's City: SWAMPSCOTT Consumer's State: MA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A4 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUDH68DX1A Date added to File: May, 23 2021
Date Complaint Received: Jul, 25 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Front brake failure. out of four pad/shoes, 3 pads physically separated off of their respectivie shoes. one of the three actually came out during driving. when this occured, i temporarily lost braking ability as the brake pedal went to the floor without providing any decelaration. car needed to be towed to the dealership as it became usafe to drive. the remaining pad/shoe that was not separated was in reaonable condition measuring 7.7mm (out of 10mm). the two remaining separated pads are chipped showing major delamination and major degredation. remaining pads & shoes have been saved. brake pads/shoes & rotors were replaced by ira audi 97 andover street danvers, ma 978-739-8806 this appears to be a catastrophic product failure once the pad lets loose completely. events leading up to failure: about a week before, i was hearing a thunk sound when the car would change from reverse to forward motion. this occured only after the vehicle was sitting overnight.