Consumer Complaint Detail

ISUZU / ISUZU TRUCK / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005030584 Incident Date: Jun, 04 2005
Consumer's City: ROCHESTER Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Isuzu Technical Center of America, Inc.
Model Name: ISUZU TRUCK Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JACDJ58X6X7 Date added to File: May, 23 2021
Date Complaint Received: Jul, 25 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 23 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On jun 5, 2005, i was driving 65 miles and hour on interstate 90 west, when my 1999 isuzu trooper's engine failed. immediately, before the engie stopped, i heared a ratteling noise, every light on the dashboard lit up, and the engine shut off. luckily, i was able to pull off the highway safely. i eventually had the vehicle towed to dorschel isuzu in rochester, ny, where upon completion of a diagnostic , found that the engine had seized up. dorschel then gave me an estimate of $8,000 to repair my vehicle, wich by the way, happens o be above blue book. i contacted vision hyundai to seek assistance, and offered no hel to me what so ever. i had purchased an extended warranty with them for 72/80,000 and was told by vision's service manager, dave that my claim would be denied even though i showed proof of my last two oil changes. i sought assistance from isuzu, and was told that since the vehicle warranty expired in 9/04 they weren't going to do anything for me, even though they were aware that there were problems with the vehicle made in 1999. at this point, i am still paying a car loan and insurance for a vehicle i can't even drive.