Consumer Complaint Detail
FORD / FIVE HUNDRED / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005030611 | Incident Date: Apr, 24 2005 |
| Consumer's City: WILMINGTON | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: FIVE HUNDRED | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:caliper |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAFP23175G | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 25 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I noticed shimmy in front end while applying brakes, and grinding noise from right rear at the same time.there was a squeak in the rear suspension going over the slightest bumps. the car had 1443 miles on it. i took it to the dealer and left it for the day. their response was, customer states vibration when braking, test drove and resurfaced front rotors. customer states right rear brake grabs, test drove and could not duplicate customers concern at this time. customer states there is a squeak noise going over bumps, seems to be coming from the rear. per ssm18479, ford engineering is looking into this concern, we have applied krytox grease to suspension. the 2nd visit to the dealership, 3429 miles on car, it had a hesitation when accelerating, still having right rear brake grinding, extremely excessive brake dust on right rear wheel. dealer response, customer states there is a hesitation on acceleration, test drove to verify concern/vehicle did hesitate on rolling take off. diag. system and found no codes/checked pidsall ok checked oasis and found tsb 05 11 08 performed tsb reprogrammed pcm/tcm, rechecked, all ok. customer states right rear brakes seem to be dragging, excessive dust. checked right rear brake for sticking/checked ebrake system and found working ok/checked brake caliper for binding and caliper slides and pad slides, all ok. could not duplicate customers concern at this time. the car has 4700 miles on it now, still has extremely heavy brake dust on the right rear wheel, still feels and sounds like it is grinding, still no satisfaction with dealer's response that there is nothing wrong with right rear wheel/brake system. |