Consumer Complaint Detail
TOYOTA / HIGHLANDER / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005030948 | Incident Date: Jul, 20 2005 |
| Consumer's City: SYRACUSE | Consumer's State: NY |
| Vehicle Transmission Type: | Manufacturers Name: Toyota Motor Corporation |
| Model Name: HIGHLANDER | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:head restraint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 27 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I am a certified child passenger safety technician and had a parent come to me with concern about the third row seating in her toyota highlander 2005. the head restraints in this model only has two notches. the first is up about 4 inches and the second around 5 inches. there is a huge gap in between. this seat cannot be used for a child in a no back booster since this head restraint has no notches that can accommodate this child's head height. it is either too low or too high. i have contacted toyota and they stated that their vehicles meet or exceed all safety standards. they referred me to contact their local consumer relations person which the parent in concern had but the gentleman had no clue what she was talking about. unless this is your primary focus this may have gone unnoticed but this parent had the concern and checked into it. she is absolutely right. this needs to be adjusted in some way. it seems that adding a few notches could accommodate many more passengers in this vehicle. this is useless to her and this is the main reason why she purchased this 7 passenger vehicle. *nm |