Consumer Complaint Detail

FORD / MUSTANG / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005030956 Incident Date: Mar, 13 2005
Consumer's City: Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP40644F Date added to File: May, 23 2021
Date Complaint Received: Jul, 27 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 17 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer states that 2004 ford mustang was having mechanical problems. the transmission fluid was gushing out and the vehicle was taken to a dealership for repairs. the dealership fixed the transmission fluid problem. the next problem was oil leaking. the vehicle has been in the dealership twice for repairs and it was still leaking oil. the owner contacted ford for help. ford had the car taken to the dealership that ford recommended. the problem is still not fixed. the dealership says that the oil is leaking from the engine. the transmission had to have a seal replace a line, and the engine is still leaking. the owner says that he can not drive the drive because it will blow up the engine. the owner refused to drive the car when he found all these problems, so he didn't burn the car up. there have been two different dealerships that have worked on the car. the owner said that the dealers had claimed to fix the car, but did not fix it. the car also has had a tire problem that the owner had to replace. the dealership said that it was wear and tear. the car has less than 800 miles on it. *ak