Consumer Complaint Detail

VOLVO / S80 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005030986 Incident Date: Jul, 21 2005
Consumer's City: CHARLOTTE Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: S80 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1TS59H241 Date added to File: May, 23 2021
Date Complaint Received: Jul, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving on a highway within the designated 70 mile limit when the steering wheel began to shake and the car spun out of control. it swerved to the right and left and luckily there was no traffic, or a tragic accident could have occurred, since my two children were in the car. i landed in a ditch. the driving conditions were sunny and the road was clear of debris. the dealership repaired a loose grave shield, which they said was caused by something hitting the car, although the road was clear of debris at the time of the accident. i told them that there was a recall on your sight for s80 2004 volvos, but they said my vin wasn't part of that recall. while they replaced the grave shield and commented that no damage was noted they said that something had "knocked it loose" and that may have caused the steering wheel to shake out of control. since what happened was related to the shaky steering wheel, i am concerned that the problem might reoccur and i am afraid to drive this car, even thought the vin is not part of the recall. please advise. *nm