Consumer Complaint Detail

DODGE / DURANGO / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005031096 Incident Date: Jun, 22 2005
Consumer's City: CALUMET CITY Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28N2YF Date added to File: May, 23 2021
Date Complaint Received: Jul, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 07 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Daimler/chrysler did a recall on the upper ball joints on some dodge durangos. i have had my ball joints replaced two times, the first time was the summer of 2004, before the recall happened, then again in dec 2004 when the recall was announced. to my understanding when you replace ball joints upper & lower should be replace together because they are one component as with the control arms also. as an result of not being replaced at the same time it caused damage to my suv. i am going to dispute this with the makers of the dodge durango, because these components work together,one going bad causes the other ones to go bad also, they should have repaired the unit correctly instead of taking the cheap way out. i was told by an repair shop that when the dealer replaced the ball joints they also should repaired the control arms, which did not happen. the dealer wants to charge me for something that they should have done i the first place. i am very disappointed with the makers of this suv. *jb