Consumer Complaint Detail

GOODYEAR / RSA / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005031170 Incident Date: Jul, 19 2005
Consumer's City: BRIDGEWATER Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Goodyear Tire & Rubber Company
Model Name: RSA Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1N4BA41E54C Date added to File: May, 23 2021
Date Complaint Received: Jul, 28 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2004 nissan maxima se. while the car was at the dealer for routine service, the technician told me that the inside sidewalls of all 4 tires were showing cracks, and the front passenger tire had cracks and a bulge coming out. this was when the car had only about 26,000 miles. he said the cost to replace the tires is $245 each tire, plus installation costs. he strongly recommended that i replace at least the two front tires as soon as possible. i then took the maxima to a different nissan dealer for their opinion as well. that dealership agreed that all 4 tires had cracks on the inside sidewalls, and the bulge was there on the right front tire. they recommended that i replace all 4 tires. i told them it seems absurd that tires that are so new would need replacement, and they said it was a common problem with these tires and i should go to goodyear to see if they would cover all or part of the replacement cost. i called nissan headquarters (1-800-nissan-1) and was told the same thing, it is not nissan's responsibility, but goodyears'. going to goodyear this afternoon to have them checked -- and if safety risk exists i will of course have to buy new tires. i have a wife and a 21-month old baby, and cannot risk a blowout or some other catastrophe that may cause injury to my family. no tires should fail like this so quickly. general rule is if some object or thing goes into a tire, that is just a risk that the owner must bear. but if the tires show problems coming from the inside out, that indicates a tire defect. i will update this after meeting with goodyear. *nm