Consumer Complaint Detail

CHEVROLET / MONTE CARLO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005031356 Incident Date: Jul, 20 2005
Consumer's City: LOUISVILLE Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: MONTE CARLO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WX15K929 Date added to File: May, 23 2021
Date Complaint Received: Jul, 30 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 chev monte carlo ss experienced "popping" in steering wheel at 21,862 miles and again at 45,299 miles. both times dealer invoice insinuated that steering shaft was replaced. at 84,000 miles this happened again. took back to dealer who told me that in fact they followed the gm service bulletins at the time and only lubed the steering shaft. a service bulletin from 8/1/04 said to replace, but this was after the second incident and no one called to let me know (and of course i was under the impression that the replacement had already occurred.) the steering wheel felt very loose and unstable and i feel if left unchecked could have resulted in failure and accident. *nm