Consumer Complaint Detail

DODGE / DURANGO / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005031443 Incident Date: Jul, 26 2005
Consumer's City: WALCOTT Consumer's State: IA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B48S58N22F Date added to File: May, 23 2021
Date Complaint Received: Jul, 31 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer was complaining that after recall #04v596000 was fixed. the vehicle had to be realigned. consumer was upset that he had to pay for alignment. the manufacturer should have paid for this, and it should be included in the recall expenses. the recall was on the upper ball joints on both sides of the front suspension. the owner had the recall fixed on 7-27-05. the consumer did not have enough money to pay the extra charge. he will have this fixed and go back to a mechanic for another realigned. the consumer was going to do this at a later date. called the manufacturer, and they said that the realignment wasn't something that they were concering. they were only concerned with the recall. *ak