Consumer Complaint Detail

DODGE / GRAND CARAVAN / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005031499 Incident Date: Jul, 17 2005
Consumer's City: GLENDALE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP24R7XR Date added to File: May, 23 2021
Date Complaint Received: Oct, 05 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 04 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: consumer took vehicle to jack ellis dodge in glendale, california for recall repair of the clock spring, d17. consumer had been having problem with passenger front window not rolling down or up sometimes. consumer had this problem 3 months prior to recall repair. consumer asked dealer if this may be related to recall repair, and dealer checked it and said he was not sure if it was related. manufacturer said it could be a part of the clock spring problem. consumer says that when air conditioner was on power window worked, but when it was off window will not work. dealer told consumer that motor for window was on its way out, and repair would cost $500. consumer believed that problem was related to clock spring. consumer marked door panel to see if dealer would take panel off to check motor, and said that door panel was not removed to check motor.*ak *nm