Consumer Complaint Detail

MINI / COOPER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005031534 Incident Date: May, 31 2005
Consumer's City: NEWPORT BEACH Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: COOPER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WMWRE33482T Date added to File: May, 23 2021
Date Complaint Received: Jul, 31 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 08 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact owned a 2002 bmw mini cooper s. the contact complained steering failure. the steering was not operating. . could drive but could not steer because there was no power steering. the steering system was broke a couple of months ago , and they repaired it. currently, the dealership will not repair car anymore even though it was under warranty. the steering became very heavy, had to muscle the steering in order to turn the car. while driving on the highway all of a sudden could not steer the car, and it was very dangerous. did have one steering failure before, and had to replace the entire steering mechanism. currently, he could not steer under normal road conditions. *ak