Consumer Complaint Detail

GMC / SIERRA 2500 HD / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005031858 Incident Date: Jul, 31 2005
Consumer's City: SCHERTZ Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA 2500 HD Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:storage:fuel gauge system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTHK23153F Date added to File: May, 23 2021
Date Complaint Received: Aug, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 gmc sierra 2500hd with duramax diesel started running rough because of low fuel. low fuel warning light did not come on. put 4 gallons of fuel in vehicle and scheduled appointment for 08/02/05 with gunn chevrolet service, san antonio texas. mechanic could not find any trouble code. was told by service adviser brian lecourse that there is no calibration or standard for low fuel warning light to come on and it may come on when vehicle is running out of fuel. i filled up the vehicle with 25.2 gallons of fuel for a 26 gallon tank. the low fuel warning light still was not on and the driver information system showed 36 miles left to travel. i went back to gunn chevrolet and was told that the problem could not be fixed. general manager charley o'daniel said that the people that design the vehicles are smarter than the people that fix them and that tech line stated there was nothing that could be done with this problem. charley o'daniel said not to let the vehicle get below 1/4 full as damage could occur to the engine fuel pump. *jb