Consumer Complaint Detail

MERCEDES BENZ / 320 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005031860 Incident Date: Jul, 24 2005
Consumer's City: OCEANSIDE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: 320 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:shock absorber
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBJF65F9WA Date added to File: May, 23 2021
Date Complaint Received: Aug, 01 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 03 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: consumer complained about problems with 1998 mercedes benz. the shock housing came apart from the chassis. the chassis collapsed on the driver's side and was sitting on top of the wheel. there was no suspension on the front end. consumer had the car towed to a repair shop. the mechanic told consumer that it was the shock housing. mechanic fixed the car with an additional after market bracket. this happened while driving at 55 mph. consumer contacted the manufacturer, and they said there was no recall on the car. the mercedes benz organization claimed there was nothing they could because consumer did not take the car to an authorized dealer. consumer did filed a complaint while talking to the manufacturer's representative. *ak