Consumer Complaint Detail

NISSAN / MURANO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005031882 Incident Date: Jul, 28 2005
Consumer's City: BIRMINGHAM Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08T13W Date added to File: May, 23 2021
Date Complaint Received: Aug, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 28 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: April 2003 purchased a 2003 nissan murano. in july 2003, after having been stopped at a traffic light, i pressed the gas to go forward and the car would not accelerate for a few seconds, then it quickly surged forward. luckily i was the first car at the light or i would have rammed the car in front of me. the dealer regal nissan said it was the alternator and replaced it. in june 2005 again, the car started stalling then quickly accelerating, we had moved so we took the car to a local nissan dealership crown nissan and they, again, replaced the alternator. july 29, 2005, on a trip to florida, the car acted up again at the red lights, it also would slow down, while driving, then accelerate quickly. i again took the car to the dealership kraft nissan of tallahassee and they stated it was a transmission issue and then advised i take to my hometown dealer, crown nissan.cown nissan was not able to diagnose or produce any problem. they did not call kraft nissan and seek advice or input from them. i am having trouble getting them to solve the problems. it is dangerous, because of the sudden acceleration, you could hit another car or a person. we are fortunate because there have been others who have stalled on the interstate or busy highways. something is wrong when they continually replace the alternator and still have problems. *jb