Consumer Complaint Detail

CHEVROLET / CHEVY VAN / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005032242 Incident Date: Aug, 02 2005
Consumer's City: SCHAUMBURG Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CHEVY VAN Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEL19W2VB Date added to File: May, 23 2021
Date Complaint Received: Aug, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1997 chevrolet astro van developed a shifting problem with the automatic transmission at about 60,000 miles. this problem causes extremely rough shifting from 1st to 2nd gear, and only produces the ragged shifts after the van has thoroughly warmed up, as when on a 2 hour trip. it also turns on the "service engine soon" light, with a p1870 error code stored. my chevrolet dealer diagnosed the problem as needing a new "valve body assembly" in the transmission. costs 1,000 with labor. around town and short trips, all shifts are normal and good. here's the hooker - the state of illinois will not pass the vehicle emissions test, if there are any error codes or "service engine soon" indicators. the van has now failed the emissions testing 3 times, so it now appears that i will be forced to dig up $1,000 just to pass the emissions test. of course a transmission shift problem really has nothing to do with emissions, but gm saw fit to turn on the "service engine soon" light anyway. *nm