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NHTSA Complaint Number: 005032270 | Incident Date: Aug, 01 2005 |
Consumer's City: WHITE SALMON | Consumer's State: WA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: WRANGLER | Model Year: 1997 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: Aug, 02 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Dec, 11 1999 |
Was Original Owner: No | Anti-lock Brakes: No |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I am in the process of replacing the exhaust manifold on my 1997 jeep wrangler for the second time. the first one failed at approx 55k miles (out of warranty) and chrysler jeep customer service denied existence of a problem with the exhaust system, in spite of numerous reports of manifold failure on many internet automotive sites. the replacement part was supposedly redesigned to prevent recurrence of the problem, but it has now failed (mileage is now 110k, so these are 55k parts!) and must also be replaced. the mechanic stated that the replacement parts just crack in a "new spot". chrysler jeep has been totally unresponsive to what is obviously an engineering flaw in their product, and sticking their customers with the bill and any resulting safety issues! not a great way to build your customer base! *nm |