| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005032337 | Incident Date: Mar, 06 2005 |
| Consumer's City: GARRISON | Consumer's State: MN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Nissan North America, Inc. |
| Model Name: MURANO | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 03 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 01 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 3/7/2005while driving to las vegas from dolan springs, when stopped at stop light in boulder city, nv- heard a loud clunk and the transmission locked up. called nissan roadside service and they towed to douglas nissan in henderson, nv. 3/11/2005picked up car at douglas nissan. on the way back to dolan springs, az.we smelled a lot of hot burning and when we stopped, we saw some smoke. the next day, we called douglas nissan and they said wait for about 2 weeks to see if it continues, it is probably residue. 3/19/2005while in las vegas, we stopped at douglas nissan to check we still had hot, burning smell. they discovered that the seal(s) were leaking. 3/23//2005we picked up the car and began drive back to dolan springs, az. when we got to about 15 miles (boulder city, nv), we again got the hot burning smell. we called douglas they found that the car was not fixed and was still leaking. we left car and they said would be done on 3/25. 3/24/2005made call to nissan nissan rep assured us car would be ready on 3/25. 3/26/2005we stopped back- car was still not fixed. they were not sure when it would be fixed. 3/29/2005car still at douglas nissan and no idea when it will be fixed. they said they now thought it might have something to do with all-wheel drive seal. 4/30/2005car still not fixed. parts ordered- may be on back order. no idea when it would be done. no explanation why car has been in dealership since 3/11- still not fixed. basically, although we have had 2 months of frustration and stress, we still have enough confidence in nissan and the murano to purchase a new murano. *nm |
