| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005032352 | Incident Date: Jul, 05 2005 |
| Consumer's City: TABERNACLE | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TOWN CAR | Model Year: 1994 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1LNLM82W5RY | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 03 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 07 2002 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving my 1994 lincoln town car at 20-25 mph in hopewell nj my drivers side lower ball joint separated,causing the lower control arm to fall to the ground and the wheel well to fall on the top side of the right front tire,rendering the vehicle immovable. the car was then towed 42 miles to my home on a flatbed truck at the cost of $192.00. with the aid of a neighbor (a professional mechanic) the ball joint was replaced with an aftermarket part,cost $52.00(no labor cost-self installed).the broken ball joint( i have retained the broken part in my possession) did not have any fittings for lubrication,but according to ford customer service division in dearborn mi( mr.paul laffin ) my vehicle was not part of any safety recall(98s37 ford's # ) or 98v322000.i was advised that i should take my car to the nearest lincoln dealer for inspection and or service of the other (right side) ball joint. my driving to and from work involves 15 miles on an interstate highway,i guess i was just lucky to have this failure occur on a city street at 20 mph. i am very dissatisfied with ford,lincoln for their response to my issue which i believe is a defective part that they refuse to take responsibility for and correct. even if my car was not in the original recall, i feel it is a similar issue that should be addressed in a like manner when it has been brought to their attention. as for nhsta i would like your office to look into the assembly specs for all 1994 lincoln town cars to see if all were equipped with this type of (ungreaseable) ball joint. thank you. *nm |
