Consumer Complaint Detail

LEXUS / ES300 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005032482 Incident Date: Aug, 03 2005
Consumer's City: MARIETTA Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2002 lexus 300 has a dangerous and significant hesitation and shifting problem. acceleration is sluggish and then surges forward suddenly causing the vehicle to move forward unexpectedly. in addition, there is a repeated shifting problem at low speeds wherein the vehicle continuously shifts in and out of overdrive, again with unexpected and uncontrollable results. the dealer indicated this was the way these cars were engineered and did an firmware upgrade. however, the problem persists in much the same way. *jb