Consumer Complaint Detail

DODGE / RAM 3500 / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005032490 Incident Date: Aug, 03 2005
Consumer's City: AURORA Consumer's State: CO
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Steering:gear box (other than rack and pinion)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KS28C45G Date added to File: May, 23 2021
Date Complaint Received: Aug, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 03 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A week before taking in my 2005 ram 2500 truck to have it looked at, i noticed that the steering had changed. the truck wandered, there was a vibration in the steering wheel, and mid way through a turn the steering wheel would lock up. three days before taking in my truck into the dealer, the steering gear box started to make a growling noise. after taking my truck in to have it looked at, the ase tech that was given to work order for my truck declared it safe for road use. 8 hours later after pleading with the head service manager to take my truck for a road test, the steering gear box that was deemed safe by the ase tech was condemned by the head service manager. to date the new steering gear box is on order from another dealership even after i was told by the service managers at john elway dodge that the part was in stock. *jb