Consumer Complaint Detail

NORCOLD / REFRIGERATOR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005032524 Incident Date: Jul, 19 2005
Consumer's City: GREEN RIVER Consumer's State: WY
Vehicle Transmission Type: Manufacturers Name: Norcold Inc.
Model Name: REFRIGERATOR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Equipment:recreational vehicle/trailer
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 47CT20P23N1 Date added to File: May, 23 2021
Date Complaint Received: Aug, 04 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 26 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We recently lost our camp trailer to fire caused by a norcold refrigerator. the fridge had been recalled and the rv repair place installed the recall kit as per norcold's instruction and it burned down in less than 24 hours. in doing research about norold, i see that there have been several wrongful death suits filed and personally know five people who have lost their campers because of norcold refrigerators. i will gladly provide sworn statements if you need them. our insurance company settled with us but it was not near what it will cost us to replace this camper. thank goodness we had not already picked it up and left on our trip. i have pictures to show what happened - before and after. norcold will not take responsibility from all i have seen on the internet as well as speaking to other people who have lost their campers due to this problem. how many people have to die before those people will be made to stop making that refrigerator?!?!?! how many people will lose their life's savings and come up empty handed because norcold refuses to replace the campers that their product burned down? we are simple folks and cannot afford an attorney so we are, simply put - screwed. this is wrong. if you research this, you will see what i am telling you is the truth. just go to google.com and type in "wrongful death norcold" or "norcold fire". please advise me what, if any, recourse plain ordinary people have to protect themselves and their loved ones from being killed or wind up still paying payments for a camper that is no longer there, because these people are not stopped and tell you, "too bad." in filing this complaint, it did not have the options i needed to tell you about the make and model of the camper we just lost - it was a 30 ft royal dutchmen 30fk with all the whistles and bells. thanks so much for your time and assistance. simone. *jb