Consumer Complaint Detail

FORD / EXPLORER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005032556 Incident Date: Jan, 01 2005
Consumer's City: PHOENIX Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering: steering wheel/handle bar
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 04 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: contact stated noise was coming from the steering wheel, making it difficult to steer the vehicle. consumer asked if there was a covering to put on the steering wheel, but there was not. the only solution was to replace the entire steering column assembly. consumer did put an after market steering wheel cover, but did not help, it would absorb through the cover. this happened every time the wheel was gripped. the service dealer has not inspected the vehicle to determine the cause of the problem. the manufacturer has been contacted. *ak