Consumer Complaint Detail

HONDA / ODYSSEY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005032560 Incident Date: Aug, 03 2005
Consumer's City: DEERFIELD Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Seats:mid/rear assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5FNRL18694B Date added to File: May, 23 2021
Date Complaint Received: Aug, 04 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 26 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: 2004 honda odyssey. the second row seat dislodged from the vehicle and tipped forward with consumer's daughter in a child safety seat. this happened when the consumer had to make a sudden stop. this seat had been in this spot for months. the dealership stated it was not latched correctly and they secured it. the dealership showed consumer how to do this. she tried to latch the seat and could not get it in. she then took the vehicle back to the dealership, and the service department agreed that it would not go in. then they looked at another vehicle and found the same problem. the seat had to be dropped down very hard into place to make it latch; this was not indicated in the owner's manual. the dealership originally stated could visualize that itwas latched, but upon further inspection, there was no way to tell.*ak