Consumer Complaint Detail

TRUCK EQUIPMENT / TRUCK / 1977

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005032758 Incident Date: Jul, 17 2005
Consumer's City: GLASTONBURY Consumer's State: CT
Vehicle Transmission Type: Manufacturers Name: Truck Equipment Service Company
Model Name: TRUCK Model Year: 1977
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased a pick cover on 9/3/2004 for a gmc sonoma p/u. the rigid cover was made by leer tonneau. it was installed by a vendor, american ladder & scaffold of kreiger rd in glastonbury, ct. the cover latch design is defective for intended purpose. reason: a centrally located button that opens the cover physically pulls two plastic cables that operates two side locking mechanisms. the locking mechanisms are manually opened from a centrally located push button in the middle of the lift cover (above the license plate). the cables from the lock button to the physical locks are plastic, an inappropriate material for long term lock operation. the cable adjustment must be perfectly set between to allow the cable to pull each lock to open, but not too tight that prevents the locks from staying closed. by the very nature of plastic cabling, there is some elastic properties that will cause the stretching and contracting with temperature and use. to date, the cover has opened on its own during interstate driving at highway speeds. the incident occurred at night , blocking view or vehicles behind the car. it also opened "silently", meaning the vehicle driver never heard the cap open and was unaware of the blocked view (black tonneau cover at night). the cables have been adjusted after the incident by the installer/vendor, but the design is such that it any happen again without warning. *nm