Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2002

0 Injured

0 Death

Yes Fire
Components - Details | |
---|---|
NHTSA Complaint Number: 005032789 | Incident Date: Jul, 27 2005 |
Consumer's City: ANN ARBOR | Consumer's State: MI |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: TOWN AND COUNTRY | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist:hose, piping, and connections |
Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
Vehicle's VIN#: 2C8GP74L92R | Date added to File: May, 23 2021 |
Date Complaint Received: Aug, 06 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Mar, 24 2002 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: 2002 chrysler town & country ex (mileage 50,000) caught fire. drove car from the university of michigan to my office on platt road, ann arbor. as i turned into the parking lot, power steering failed, was not able to move it. noticed dense white smoke comming into the car from the dashboard and through the door pillars. got out of the car, and after about 5 minutes, opened the hood of the car and carefully opened it. noticed a fire at the back of the engine compartment. my associate rushed into the office building and extinguished the fire using a fire extingusher. after the fire was extinguished called aaa to tow the car to the dealership. dealership the following day did inform me that the steering wheel hose containing the steering fluid has failed, the steering fluid had leaked onto the exhaust manifold and caught fire. *nm |