Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005032789 Incident Date: Jul, 27 2005
Consumer's City: ANN ARBOR Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:hose, piping, and connections
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2C8GP74L92R Date added to File: May, 23 2021
Date Complaint Received: Aug, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 24 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 chrysler town & country ex (mileage 50,000) caught fire. drove car from the university of michigan to my office on platt road, ann arbor. as i turned into the parking lot, power steering failed, was not able to move it. noticed dense white smoke comming into the car from the dashboard and through the door pillars. got out of the car, and after about 5 minutes, opened the hood of the car and carefully opened it. noticed a fire at the back of the engine compartment. my associate rushed into the office building and extinguished the fire using a fire extingusher. after the fire was extinguished called aaa to tow the car to the dealership. dealership the following day did inform me that the steering wheel hose containing the steering fluid has failed, the steering fluid had leaked onto the exhaust manifold and caught fire. *nm