Consumer Complaint Detail

HONDA / ACCORD / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005032847 Incident Date: Aug, 07 2005
Consumer's City: CINCINNATI Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ACCORD Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 07 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 09 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a new 1999 honda accord lx in the summer of '99. several months after purchase, my husband and i noticed that the black paint was starting to chip and flake. i took the car back to the dealership from where i purchased the vehicle (performance honda, fairfield, oh) to inquire about the situation. the service supervisor offered many excuses such as that i must have driven through a street painting project, encountered acid rain, used a power washer too often, or didn't keep the vehicle clean. my husband and i take very good care of our vehicles with the intent of keeping them for many years. this vehicle was waxed within the first month of purchase and had been washed and maintained on a regular basis. we continued to see more paint specs missing in the black paint. at each service visit, i complained about the situation. the service manager even came to our house and to my place of employment to inspect the vehicle. all of the excuses pointed to our inadequate care of the vehicle. on my last visit, they asked if i would like a quote on a new paint job from their body shop. i have seen other complaints on honda web sites and i wonder if there was ever anything done to resolve the situation with this batch of bad paint. honda seems unwilling to rectify the situation or offer any compensation for the paint troubles. *nm