| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005032861 | Incident Date: Aug, 07 2005 |
| Consumer's City: FORT LAUDERDALE | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: IMPALA | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2G1WF52E339 | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 07 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 06 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Re: chevrolet impala 2003 purchased 4/7/2003 vin [xxx] in general i have been very pleased with the vehicle above, but i have had two problems with the brakes since i purchase the car and it only has 11,225 miles of driving. i live in florida and my apartment is on the beach so i park close to the ocean about 8 months out of the year. the first problem occurred at 6,289 miles when the brakes were applied there was a vibration or grabbing feeling unlike normal smooth braking. the car was taken to quirk chevrolet in quincy, ma on aug 16, 2004. the technician said the brakes were rusted or pitted and needed to be ground down or replaced (see copy of work order from quirk attached). i asked him how this could happen. he explained that the brake mechanism is exposed to the air and not protected in any way, so that the salt air from the ocean environment could have caused the pitting in the brakes. the second problem occurred at 11,225 miles when the same feeling in braking was experienced by the driver. again i took the car for repair at quirk and they reported ''inspected and found the front and rear brakes rusted badly, removed and replaced the front and rear brake pads and rotors. the cost about $725! ps: i talked with customer service, vikie smith at 1 800 222 1020 regarding this matter on this date and she started a file or report in the computer at that time. her direct line is 866 932 4368 ext 35336, file number [xxx]. on this date we had a conference call with the quirk service dept and they told me that the problem with my brakes is due to the fact that i live on the beach and i do not drive the car enough to keep the rust from building up on the brakes. *nm updated 07/19/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |
