Consumer Complaint Detail

DODGE / DURANGO / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033120 Incident Date: Aug, 08 2005
Consumer's City: EAST PETERSBURG Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28N6YF Date added to File: May, 23 2021
Date Complaint Received: Aug, 08 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: contact stated on 8-9-05 received a recall concerning the ball joints on 2000 dodge durango. eight months ago when she heard about the recall she called the garage, and they told her they were out of the parts and would call her back in a few weeks. they went on to say it was not serious and she did not need to be concerned. after one month she called them back, and they said they had the parts but missed consumer's name, and were currently out of the parts again. they would call consumer back when the parts came in. they never called consumer back. consumer called the manufacturer on 8-9-05, and they said to use a different dealership. *ak