Consumer Complaint Detail

NISSAN / MURANO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033124 Incident Date: Jun, 09 2005
Consumer's City: SUNNYSIDE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:anti-theft:control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08TX4W Date added to File: May, 23 2021
Date Complaint Received: Aug, 08 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 13 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The nissan murano 2004 sl doesn't start the engine periodically. it doesn't happen all the time but when it happens the engine would not start. i've bee left stranded in the middle of nowhere several times already between june 2005 and august 2005. i brought the car for repairs four time already. the following jobs has been performed: 1) electric system checked - nothing found 2) alternator replaced as a part of the re-call 3) keys re-programmed several times 4) today i've been told that they(koeppel nissan at nyc) will try to replace the transponder (if i understand correctly, this is part of the security immobilizer system).- will see if this one works. i personally do think that there is something wrong with the immobilizer system - but nissan refuses to perform the detailed diagnostics...telling me that it could be hundred different reasons why the engine would not start. at this point i am getting sick and tired of this entire process - will file for bbb arbitration and then for the law suit against nissan to recovery my money and compensation for not being able to use the car. *nm