Consumer Complaint Detail

DODGE / CARAVAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033137 Incident Date: Aug, 08 2005
Consumer's City: MELROSE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP74L02R Date added to File: May, 23 2021
Date Complaint Received: Aug, 08 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 22 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The rack and pinion steering has failed, only to one side so far--to the left, making it very difficult to steer and/or turn to the left. at 51,000 miles, i believe this is very premature for a failure and can become a very serious safety hazard. chrysler will not cover it under warranty. therefore, if other owners have filed complaints and/or requested repairs to this issue, i believe a recall is justified to prevent accidents and prevent very serious injury. *nm