Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005033172 | Incident Date: Feb, 04 2005 |
| Consumer's City: ORLANDO | Consumer's State: FL |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2C8GP44391R | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 08 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 02 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1.feb 5, 2005 my car doors would not open with the electronic opener. thought the battery was dead called to have 'road service' assist. had to manually open van with key. the clock was not working, and the cd player was making a 'ticking' sound so i switched to the radio. the display on the radio was unreadable. also the rear liftgate would not open with the controls. 2. radio problem. not working. dealer told me that the recall did not apply to my van, and that the radio could be replaced with a refurbished radio and since it was not covered by a recall it would cost me $50.00 a check of the electrical system was not indicated on the invoice. 3. nothing was done to correct the problem. i was also told that perhaps my van would be put on the recall list and that i should wait to see if i got a recall letter. i never got a recall letter. so to be safe, i had the radio disconnected (or the fuse taken out, i don't know which) i called the dealer i bought the car from (carmax of orlando) and they were less than helpful. in fact the service manager was rather rude and condescending. saying to me "why are you yacking about your radio, its just a radio", and it isn't covered by any recall. well it is six months later and since i have not heard from chrysler with a recall letter, so i decided to call and find out if there was any other information. i called here first, and they were unaware of any expansion on recall. i have talked to chrysler about this situation and even though the car was assembled in ontario (a cool climate) and was transferred and bought in a hot humid climate, i can't seem to convince anyone that the problem that i am having is because of the original intent of the recall, operating the radio in a hot humid climate with the a/c. i would like to see other vin's as part of this recall, since clearly there is a problem with more of the cars from the ontario plant. *nm |