| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005033178 | Incident Date: Jun, 14 2005 |
| Consumer's City: SAINT SIMONS ISLAND | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: CATERA | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: W06VR52R6WR | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 08 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 19 1998 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Mid-june abs tc warning lights appear in 1998 cadillac catera. ebtcm diagnosed as failed. dealer ordered new ebtcm, not available. cadillac customer service confirms "national backorder" not a single one of these parts in gm warehouse systems, dealer system, etc. took car to chevy (gm) dealer (7/9/05) to diagnose. confirm failure of ebtcm; part not available. called cadillac customer service, e-mailed multiple times. response remains constant...national back order, no knowledge when part will be available. we must drive car with no abs, tc, or speedometer (which doesn't work when abs tc are nonfunctional) and stiff power steering which is also a result of no abs tc. neither cadillac nor gm can specify when such part will be available, nor have they proposed a loaner car to drive until part arrives. we are driving a car that, in my opinion, is unsafe should we find ourselves in a situation that requires the abs or traction control. the speedometer is non-functional and steering becomes stiff due to the failure of this module. gm needs to remedy this situation. how can they sell cars that they cannot provide parts for. safety seems to be my problem, not theirs as it is "my" ebtcm that has failed now that it is out of warranty. *nm |
